Menlo park, California

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ

If you are in USA it usually takes no more then 7-12 days, depending upon the city you live in. When we receive an order we usually ship out within 2 working days, after that courier service may take another 3-10 days to deliver the product.

You can pay using credit card or paypal.

We use powerful samsung batteries which will cause minimum to NO heating issues.

Yes we offer 3 months warranty on all our products.

If we fail to deliver the product within 12 working days, we will issue refund unless the product has already been shipped.

We offer quality batteries and many products on our website comes with UL2272 batteries. We have not received any complaints till date.

Send us an email

If you have any pre-sale questions or questions regarding your order then get in touch – admin@floatingboard.com and we will get back to you within 2-6 hours!

If you already placed an order then you can visit My account page to track it.